Frequently Asked Questions

ReWear Studio is an online boutique for curated pre-loved clothing and upcycled fashion accessories. It was created as a university digital business project.

No. ReWear Studio is a student project, so orders are simulated: no payment is taken and nothing is posted. You can still go through the basket and checkout to see how the shop works.

Pre-loved clothing has been worn or owned before. Its condition can vary, so every listing gives an honest description of the item’s current condition and any visible imperfections.

Upcycling turns existing clothing or materials into a new product, such as a tote bag made from old jeans. Our listings say which materials were reused, which parts are new and how the item was made.

Most of our pieces are pre-loved. Upcycled accessories are newly made from reclaimed materials, and any new components (such as a lining) are listed. Each listing makes this clear.

No. Every piece is one of a kind, so each listing is for one item in one size. When it’s sold, it’s gone.

Check both the size label and the measurements on the listing, then compare them with a similar item you already own. If you need another measurement, ask us before ordering.

Every listing has a condition grade (Excellent, Very good, Good or Upcycled) and a note about any wear, and the photos show the actual item. See our condition guide below.

We list the material from the care label where there is one. If the label is missing and we can’t verify the fabric, the listing says so rather than guessing.

UK delivery costs £3.95 and is free on orders over £40. Delivery takes 2–4 working days. As this is a demonstration shop, nothing is actually posted. See Delivery & Returns.

Yes. You can cancel within 14 days of receiving your order, and items that aren’t as described are covered by your legal rights. Our Delivery & Returns page explains how.

Not in every case. Reuse can extend the life of existing clothing, but the overall environmental impact depends on many factors, so we don’t make unsupported claims. Read our approach to clothing reuse.

Use our contact form for questions about a piece, its measurements or condition, delivery or an existing order.